Services


Personal Assistant
Marketing Services
Call Screening
Diary Management
Message Taking
Lead Generation
Order Hotline
Customer Services
Business Surveys


Services for Doctor's Office

  • After hrs answering service
  • Appointment Scheduling
  • Reminder Calls
  • Telemarketing Services
  • Patient Record mgmt.
 

 

 

 

 

 

 

 

 

 

 

 

 

 


You might be on the road, visiting clients or simply need to work without interruption from incoming calls but your customers and suppliers still expect to be able to get through to you.
Perhaps your lines are engaged or your staff are tied up elsewhere. Research shows that 80% of callers hang up when connected to a voicemail message, so how can you run your business without being a slave to the phone? Virtual PA is the answer. 
One of the biggest headaches in running a business is how to generate new customers while still properly servicing your existing clients. 
Employing sales and marketing staff is notorious for its pitfalls as well as all the usual costs and hassle of National Insurance, Income Tax and holiday cover.
Our teams can give you the full marketing service that your business needs to let it develop and grow without having to sacrifice any of the time that you need to spend with your existing customers.
Many of us find that more and more of our time is being taken up by unsolicited or unwanted calls. 
Your Virtual PA can screen your calls to let you avoid any unwelcome distractions and let you get on with running your business. 
If your calls need an appointment to be booked, your Virtual PA can mange your diary to access and view online whenever you choose. 
While you are unavailable or busy with another element of your business, let your Virtual PA handle your telephone message professionally and politely and pass them on to you in a way to suit you.  Lead Generation will supply yours business with as many fresh leads as your need to generate the sales that you want. Leads can be delivered by email, fax, SMS or telephone. 
Our Order Hotline service gives your customers a single 0800 or 0845 number to call to place an order with you. Our friendly and efficient order hotline team will field all your customers’ orders, collect all the information your require and send it to you visa email, fax, text message or your secure on-line order page.  Our expert customer service advisors can provide your clients with the product and services support they need, carefully consulting the information and directions that you provide. Reaching our call center by calling on 0800 or 0845 number, your customers will have access to all the support they need while you will have the time to fully manage the rest of your business.
Knowing what your customers want is crucial to developing your relationship with individual clients and your business as a whole. Our research team will survey your back book of clients to build repeat business or survey your competitors to find out what they are really doing.

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